Company Profile

Established for more than 10 years, Carpet Cleaning for Perth is a fledgling enterprise that provides innovative and effective solutions for rendering your carpet at home or office free from all kinds of pollutants.

Inspired by the difficulties faced by home owners and corporate firms in maintaining their carpets in the hot and humid climate of Perth, our company aims to provide services bearing in mind the local conditions. We take pride in being flexible enough to adjust our plans as per the individual requirements and versatile enough to offer a wide range of options to clients in Perth, Fremantle, Joondalup, Midland, Rockingham and Mandurah in WA.

Expertise and efficiency are the two cornerstones that we relies on and we ensure that these are duly echoed in the workmanship, especially in on-site jobs. An equally big concern for us is your safety and to this effect, we believe in following a strict code of ethics so that you can rest assured of your premises and belongings being in safe hands.

Carpet Cleaning for Perth offers the following services –

Carpet Cleaning – Does your carpet appear faded, dusty and merely a shadow of its exquisite self when you had first brought it home? It is natural for your carpet to collect dust, grime and allergens courtesy of excessive usage, but the good news is that restoration is definitely possible. We undertake both residential and commercial carpet cleaning and select solutions after having thoroughly surveyed the site.

Upholstery Cleaning – Your upholstery at home or office is as prone to wear and tear as the carpet and having observed the shabbiness, the need of the hour is to call in a professional service that is trained to provide a variety of solutions. Sofa cleaning, mattress cleaning, couch cleaning and chair cleaning are some of the services that we provide under this niche not just to enhance appearance but also to improve air quality.

Tile and Grout Cleaning – Do you get put-off by the black lines dotting the walls and floors of your kitchen and bathrooms? If yes, then it is time to give us a chance so that we can apply appropriate techniques and rid your home of these unsightly dirt marks and unhygienic pathogens that they harbor.

All you need to do is to place a call at 0424 470 460 and explain your requirement. Our customer service representative will get in touch with you shortly and fix an appointment.

Vision

We envision Carpet Cleaning for Perth as striking a balance between providing high-quality carpet cleaning services and earning customers’ satisfaction. Our company’s vision is to ensure that –

  • Clients feel satisfied after having availed our services irrespective of whether it is carpet cleaning, upholstery cleaning or tile and grout
  • Every requirement or request of the client is heeded and attended to as far as possible
  • Our pricing strategy is in keeping with market standards and is reflective of costs involved and research
  • Any complaint that comes in is taken seriously and addressed in a timely manner so that it is satisfactorily resolved as far as all parties are concerned
  • Feedback provided by the clients is duly acknowledged and grievances mentioned are noted
  • Such should be our dealing with the client that there should be no hesitation in recommending our service to friends and acquaintances

Ensuring good health and well being of our customers is our ultimate goal and we hope to achieve this by deploying trained staff and using eco friendly techniques and products. A clean home leads to a healthy environment and it is our vision to do our bit towards achieving both.

Mission

At Carpet Cleaning for Perth, our first and foremost mission is to provide exemplary service to our clients. We understand that satisfied customers are the strongest foundation that any carpet cleaning business can hope for and to this effect we strive not just to meet but exceed their expectations.

Constant growth and success are essential elements on the path to success and we ensure these by –

  • Subjecting our employees to continuous training so that they are well versed with updated techniques for carpet cleaning
  • Being professional in our words, action and attitude
  • Following strict guidelines and safety regulations pertaining to on-site behavior of workers during carpet and upholstery cleaning
  • Having a follow-up program wherein our customer service executives keep in touch with old clients and ensure that they are satisfied with the services provided
  • Round-the-clock customer service so that calls are received at any time and an appointment fixed
  • Maintain punctuality and courtesy, two attributes that help to establish a good working relationship.

We hope that our ethos would enable us to achieve our mission of retaining old customers and forming new relationships and render this city of Perth and its neighbouring areas better, cleaner and healthier.

 

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